BT Cloud Phone

Account Administration

How to Remove a BT Cloud Work Licence

How do I remove a licence from my BT Cloud Work account?
Date Updated:23/10/2020

How to Set Up Single Sign-On | BT Cloud Phone

BT Cloud Phone Single Sign-On (SSO) service lets your company authenticate your BT Cloud Phone users through your company-level network login credentials. Account Administrators can select to set up Single Sign-on by themselves for their BT Cloud Phone account or contact customer support for an assisted setup. For first-time set-up, please finish the configuration in order to turn on SSO for your company.​​​​​​​
Date Updated:11/03/2020

Manage your BT Cloud Work Devices

This article provides information on how users and administrators manage their phones and devices in the BT Cloud Work customer portal.
Date Updated:08/07/2021

Reset Your BT Cloud Phone Password

This article provides instructions on how to reset your BT Cloud Phone password.
Date Updated:24/04/2020

Set up Call Queue Holiday Hours | BT Cloud Phone

This article provides information on how to set up a Call queue group's holiday hours on the BT Cloud Phone Portal.
Date Updated:24/04/2020