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BT Cloud Work - Phone System Overview
This article provides information and links about the Phone System on the BT Cloud Work portal.
Date Updated:27/05/2022
Set Up Call Handling & Forwarding Settings for User Hours | BT Cloud Work
This articles provides information on how to edit the Call Handling & Forwarding settings of existing templates.
Date Updated:27/05/2022
Configure Time Zone on Yealink Phones | BT Cloud Work
This article provides instructions on how to configure or update the time zone setting of your Yealink phone.
Date Updated:27/05/2022
Yealink W56P Handset Registration | BT Cloud Work
This article provides instructions on how to register your Yealink W56P handset to its base.
Date Updated:27/05/2022
BT Cloud Work for Outlook Download Links
Download Links for BT Cloud Work for Outlook.
Date Updated:27/05/2022
Downloading and Installing the BT Cloud Work App Desktop on Mac
This article provides instructions on how to download the BT Cloud Work App desktop for Mac.
Date Updated:14/08/2023
Call Park Frequently Asked Questions
Date Updated:19/08/2015
Desktop app - Send Fax Messages | BT Cloud Work
The BT Cloud Work Desktop App has a Fax feature that allows you to send and receive faxes. This feature is available to all BT Cloud Work customers.
Date Updated:04/05/2022
Desktop app - Interactive Voice Response | BT Cloud Work
When someone calls you, you may decline the call and send a reply instead with the Interactive Voice Response feature on the BT Cloud Phone Desktop App. The caller may reply to the message via IVR and the reply will be displayed on the Desktop App.
Date Updated:16/03/2022
Desktop app - Contacts | BT Cloud Work
How do I view my BT Cloud Work Contacts via the BT Cloud Work Desktop App? How do I add and organise my Contacts in BT Cloud Work Desktop App?
Date Updated:21/06/2019
