Supported File Attachments for Faxing | BT Cloud Work

BT Cloud Work Internet Fax makes faxing easy by allowing you to send a fax message and attach several file types without a fax machine or dedicated line. 

NOTE: The time required for transmitting fax messages depends on the quality and content of the fax that will be sent. For documents that contain mostly text, it usually takes approximately 1 minute per page for the document to be delivered. When sending documents that contain graphics (scanned pages of documents), or for faxes sent to a slow fax line, it may take 5 minutes per page or more to be delivered.

To prevent issues when sending documents as fax attachments, make sure to check the following before sending your fax message:

• Ensure that the attached files are supported. For the list of supported file types, scroll down to the table below.
• Ensure that the file name of the attached files does not include ampersands (e.g. &) or other special characters such as @#$%^&*, etc...
• Ensure that the attachment does not exceed 200 pages.
• Ensure that the combined size of all attachments does not exceed 50 MB.

Supported File Types

• Macro-enabled files that require a macro to execute for the file to open are not supported** File is read as a word document; content may be altered during the process BT Cloud Work recommends setting Adobe Acrobat Reader as the default PDF file manager/reader.