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Synchronising Outlook Contacts with the BT Cloud Work for Desktop

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The BT Cloud Work for Desktop allows you to synchronise your Outlook contacts so you can conveniently call, and/or send them a text or fax message.

NOTE: BT Cloud Work Users can only send text messages to other Users within the same account. You cannot send text messages to an Outlook contact if the contact's number is from a different carrier or account. 

  1. On the BT Cloud Work for Desktop, click the Settings icon.
    • BT Cloud Phone Desktop App - Settings
  2. Click Contacts.
    • BT Cloud Phone Desktop App - Contacts
  3. Enable the Outlook plugin and View Outlook contacts.
    • Contacts - Outloook Plugin - View Outlook Contacts
    • NOTE: Restart Microsoft Outlook after enabling both settings.
  4. On Select profile, choose Outlook, and then select the applicable folders under Select folder.
    • BT Cloud Phone Desktop app - Settings - Contacts settings - Select profile - Select Outlook
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TitleSynchronising Outlook Contacts with the BT Cloud Work for Desktop
URL Name8101
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