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Citrix VDI Integration System Requirements | BT Cloud Work

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Citrix integrates with the BT Cloud Work app for desktop and web to improve the quality of your audio calls when using a Citrix Virtual Desktop Infrastructure (VDI) on your machine.

To use Citrix, you must meet the system requirements. The Citrix VDI integration with the BT Cloud Work app for desktop and web is only available on Windows.

ClientBT Cloud Work app:
Citrix Workspace App for Windows, Version 1809 or later
Client OSAny supported platforms for the Citrix Workspace App (CWA)
ServerCitrix Virtual Apps and Desktops (CVAD) 1912 LTSR or later
Server OSWindows 10 64-bit
Windows Server 2016 or later 2012
R2 is supported but not recommended
BrowserChrome 70 or later
Microsoft Edge 80 or later
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TitleCitrix VDI Integration System Requirements | BT Cloud Work
URL NameCitrix-VDI-Integration-System-Requirements-BT-Cloud-Work
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