BT Cloud Phone


How to Add a User on the BT Cloud Phone

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SummaryThis article contains information on how can Account Administrators add Users into the BT Cloud phone portal.
Details
 

1. Log in to your BT Cloud Phone portal.

2. Go to Admin portal > Users > User list > Users with extensions.

3. Click Add Users. From here, you can do the following:

• Add Users with BT Cloud Phone Licence Rental - Select this option if you want to add a User with a Direct number and device.
• Add Users with Direct number - Select this option if you want to add a User with a Direct number but no device.
• Add Users without Direct number and Licence Rental - Select this option if you want to add a User with no Direct number and no device.


When you have added Users, you will need to enable them. You will find the newly added User extensions under the Unassigned extensions tab. 
 

How to Add Users with BT Cloud Phone Licence Rental

1. On the Add Users window, select Add users with BT Cloud Phone Licence Rental.

2. Enter the number of users in the text box under Qty.

3. Select the County.

4. Select the Area code.

5. Click the drop-down under Device to select the device.

6. Locate your phone from any of the following tabs: Recently boughtDesktop phones, or Other phones.

7. Click on your phone, then click Select.
Click on the Other phones tab if you want to add an existing phone or set up a User to use the  BT Cloud Phone Desktop app.

8. Click Add, then you will be presented with the charges. Click Next.

9. Select the Delivery address where the device/s will be shipped. Click Create Delivery group to save the delivery information and proceed.

10. Click Next to proceed.

11. You will see your Order summary screen. Acknowledge that you have read the order information and accept the charges by checking "I acknowledge that I have read the above information and accept the charges". Click Next.

12. An Order confirmation window will appear, click Print to print a copy of your order summary or click Done to proceed.

NOTE: When you click Done, the page will redirect to Admin portal > Users > User list > Users with extensions. You will now need to assign the new licence to a User. See Activating a User to learn more.


How to Add Users with Direct number

1. On the Add Users window, select Add users without BT Cloud Phone Licence Rental.

2. Enter the number of users in the QTY box. 

3. Select Yes on the drop-down list under With Nymber. 

4. Select the County > select an Area code.

5. Click Add > Next.

6. You will see your Order summary screen. Acknowledge that you have read the order information and accept the charges by checking "I acknowledge that I have read the above information and accept the charges". Click Next.

7. On the Order confirmation window, click Print to print a copy of your order summary or click Done to proceed.


NOTE: When you click Done, the page will redirect to Admin portal > Users > User list > Users with extensions. You will now need to assign the new licence to a User. See Activating a User to learn more.
 

How to Add Users without Direct number and Licence Rental

A User without a Direct number and a License Rental can be added as a virtual user that will be added directly to your unassigned extensions. The added User will have an extension number but no details which you can add when setting it up. The User will have limited features and functions until you add a Direct number and a License Rental. 
 

1. On the Add Users window, Select Add users without BT Cloud Phone Licence Rental.

2. Indicate the number of users in the number of users, then click Add > Next.

3. A notification window will appear. Click OK to proceed.

NOTE: When you click Done, the page will redirect to Admin portal > Users > User list > Users with extensions. You will now need to assign the new licence to a User. See Activating a User to learn more.
 

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TitleHow to Add a User on the BT Cloud Phone
URL Name7524
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