Fax Settings Overview | BT Cloud Phone

The Fax settings section is where a User can view and edit the fax cover page settings and fax via email settings.

Click on links below to learn more.

For Users:

• Viewing the Fax settings on your Portal

For Administrators:

• Viewing the Administrator's Fax settings
• Viewing a User's Fax settings

For Users and Administrators:

• Getting to know the Fax settings section
• Viewing the Fax settings on the BT Cloud Phone Mobile app

Viewing the Fax settings on your Portal

1. Log in to your BT Cloud Work Portal.
2. Click Settings.
3. Click Outbound calls/faxes > Fax settings.

View the Fax settings section.

Viewing the Administrator's Fax settings

1. Administrators should Log in to your BT Cloud Work Portal, then go to My extension to view and change their Fax settings.
2. Click Settings.
3. Click Outbound calls/faxes > Fax settings.

View the Fax settings section.

Viewing a User's Fax settings

1. The Administrator should Log in to your BT Cloud Work Portal and go to the Users section on the Admin portal.
2. Select a User from User list > Users with extensions tab.
3. Click Outbound calls/faxes > Fax settings.

View the Fax settings section.

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Getting to know the Fax settings section

The Fax settings section is composed of the following parts:

• Cover page info
• Faxes sent via email

Cover page info

A cover page should contain information about the sender of the fax as well as information about your company. This section allows you to edit the cover page information for your extension. Administrators can also edit the cover page information for another User.

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Faxes sent via email

This section lets you add or remove trusted email addresses to your extension. An Administrator can also add or remove trusted email addresses for another User.

Once the email addresses have been added, Email to fax can then be used. Up to 25 trusted email addresses can be added per extension.

See BT Cloud Phone: Adding Email Addresses Permitted to Send Faxes for more information.

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Viewing the Outbound fax settings on the BT Cloud Phone Mobile app

To access the Outbound fax settings screen, tap My profile > Extension settings > Outbound fax settings.