FaxOut is a feature in your BT Cloud Phone Portal that allows you to send out faxes without a fax machine. Using FaxOut, you may send faxes to a single contact or a contact group right away or on a selected schedule. It allows you to send and receive faxes anywhere as PDF email attachments.
Click the FaxOut button on the upper right portion of your BT Cloud Phone portal.
The Send a fax
window will pop out.
Enter the fax number or the name of the recipient manually on the To
You can enter multiple recipients, separate each recipient using a comma (,)
. It is advisable to limit the number of recipients to 50
You can also select a recipient from your Contacts list. Click the
If you click the
button, select your Fax recipients and then click Insert
Tick the Enable
check box if you want to use a Cover page
If you want to see a preview of your Cover page, click Select
and click on the image. Click Done
Enter a note in the Cover page notes
field if necessary.
You can attach files to be sent with the Fax Message. Click on the drop-down arrow under Attach files
and click Browse
. Click Delete
to remove attachment.
Faxes can be attached from the following locations:
If you attach files from Box, Dropbox or Google Drive, you need to authorise BT Cloud Phone service to access your documents. You can unlink them anytime from your BT Cloud Phone service.NOTE:
BT Cloud Phone Fax supports more than 50
file types, e.g. .jpeg
, and tiff.
Click on Supported formats
to see the list of supported file types that can be attached to your fax. The recommended size for PDF files (sending and receiving) is 11
KB. Total file size must be below 20
MB and is less than 200 pages, although we would recommend sending 50 pages in separate batches.IMPORTANT: The filename of your fax attachments should not include ampersands (e.g. &) or other special characters (e.g. ~, `, !, @, #, $, %, etc.) to prevent errors with the outgoing fax transmission.
Click Send Now
To send your fax at a later time, tick Enable
, and then choose the Date and Time when BT Cloud Phone will send the fax message. Once the Date and Time is set, click Schedule
To track the status of the Fax Transmission, go to Messages > Outbox
or to the Call Log section of your BT Cloud Phone Portal. Click on the links to learn more.BT Cloud Phone: Downloading Voicemails, Faxes, and Recorded CallsCall Logs in the BT Cloud Phone Portal