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Desktop app - Install on Mac or Windows | BT Cloud Work

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How to install the BT Cloud Work Desktop App on Mac

The BT Cloud Work Desktop App is a free downloadable software application, which can be used to make and receive calls, send faxes and even retrieve voice and fax messages. The BT Cloud Work Desktop App is compatible with Microsoft Windows 7, 8, 8.1 and 10; and Mac OS X 10.8 & above. The BT Cloud Work Desktop App can be downloaded on multiple computers for free.

NOTE: In order for the BT Cloud Work Desktop App to work properly, your computer has to meet at least the minimum requirements.

Minimum System Requirements

Windows
Mac

Windows 7, 8, 8.1, 10

Mac OS X 10.8 & above

1GHz (32-bit) or 2GHz (64-bit) processor

Intel Processor

Minimum of 512 MB of memory

200 MB of hard drive space

100 MB of hard drive space

  1. Log in to your BT Cloud Work Online Account.
  2. Go to Tools > Cloud Phone apps > Desktop apps.
    • Tools - Cloud Phone apps - Desktop apps

    NOTE: If you are logged in as an Administrator, you would need to click on My extension before clicking on Tools > Desktop apps.

    • Tools - Cloud Phone apps - Desktop apps
  3. Click Download for Mac.
    • Desktop app - Download for Mac
  4. Save the installer file to your Mac.
  5. Run the installation file.
  6. Click Agree after reading the BT Applications Software Licence Agreement.
  7. Drag the BT Cloud Phone icon to the Applications to begin the installation.

    NOTE: If you do not have Admin Rights on your Mac computer, click Authenticate, then enter the Administrator username and password. In most cases, you need to ask an IT Staff or your Systems Administrator to perform this step.

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TitleDesktop app - Install on Mac or Windows | BT Cloud Work
URL Name7601
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