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Supported Fax Attachments | BT Cloud Phone

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SummaryThe article provides information for supported File Attachments for Faxes.
Details

BT Cloud Phone Internet Fax makes faxing easy by allowing you to send a fax message and attach several file types without a fax machine or dedicated line. 
 

NOTE: The time required for transmitting fax messages depends on the quality and content of the fax that will be sent. For documents that contain mostly text, it usually takes approximately 1 minute per page for the document to be delivered. When sending documents that contain graphics (scanned pages of documents), or for faxes sent to a slow fax line, it may take 5 minutes per page or more to be delivered.


To prevent issues when sending your documents as fax attachments, make sure to check the following before sending your fax message: 

• Ensure that the attached files are supported. For the list of supported file types, scroll down to the table below.
• Ensure that the file name of the attached files does not include ampersands (e.g. &) or other special characters such as @#$%^&*, etc...
• Ensure that the attachment does not exceed 200 pages.
• Ensure that the combined size of all attachments does not exceed 20 MB.

 

Supported File Types

File Extension

Application Type

Supported Versions

pdf

Adobe Acrobat / Adobe Reader

All

psd

Adobe PhotoShop

3.0 and higher

doc, docx, docm*

Microsoft Word

Windows: 95, 97, 2000, 2003, 2007
Mac: 4, 5.x, 95, 98

dot

Microsoft Word Document Template

All

mcw

Microsoft Word for Mac

4 - 5.1

xls, xlsx, xlsb, xlsm*

Microsoft Excel

5, 95, 97, 2000, 2003, 2007

ppt, pptx, pptm*

Microsoft PowerPoint

4 and higher

vsd, vdx

Microsoft Visio

All

pub

Microsoft Publisher

98, 2000, 2003

wps

Microsoft Works

All

wri

Microsoft Windows Write

All

awd

Microsoft Fax

All

tif, tiff, gif, jpg, jpeg, bmp, png, pcx, tga

Generic Graphic Formats

All

rtf

Rich Text Format

All

txt, log, h, cpp, c, err, hpp

Text Files

All

wk1, wk3, wk4

Lotus 1-2-3

All

wq1

Quattro Pro DOS

All

xml

Extensible Markup Language

All

html, htm

HyperText Markup Language

All

csv

Comma Separated Values

All

 

IMPORTANT: Macro-enabled files that require a macro to execute for the file to open are not supported.


BT Cloud Phone recommends setting Adobe Acrobat Reader as the default PDF file manager/reader. Though there are some PDF Readers available on the internet, BT Cloud Phone strongly suggests using Adobe Acrobat Reader. Adobe Acrobat Reader is free software and can be downloaded from Adobe's website.

 

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TitleSupported Fax Attachments | BT Cloud Phone
URL Name7626
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