BT Cloud Phone


HD Voice for the BT Cloud Work for Desktop

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High-Definition Voice or HD Voice allows you to establish calls between supported BT Cloud Work desk phones and/or desktop and mobile apps with high-quality voice audio. With HD Voice, you experience: 


• Clear conversations with background noise reduction - helps avoid miscommunication.
• Better calls within BT Cloud Work services across all end points.
 

Follow the instructions below to enable HD Voice on your BT Cloud Work for Desktop.

Step 1:

Launch and log in to your BT Cloud Phone for Desktop.
 

User-added image

 

Step 2:

Click Settings.
 

User-added image

 

Step 3:

Click Calls, and under the General tab, select Use high bandwidth for Call quality.
 

calls - change bandwidth

Close the Settings window once done.
 

When enabled in your account, an HD Voice indicator User-added image icon will appear.
 

On BT Cloud Phone Desktop app - Active call screen - HD voice indicator

See Also:

BT Cloud Phone for Desktop Overview 
BT Cloud Phone for Desktop: Active Call Controls 

 

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TitleHD Voice for the BT Cloud Work for Desktop
URL Name8110
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