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Access Reports on the BT Cloud Work Mobile App

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SummaryThis article provides information on how you can view reports on the BT Cloud Work Mobile App.
Details

Reports are graphical representations of your BT Cloud Work account's call activities that can be generated by account administrators. These Reports can be generated as a Summary, Queue Activity, User Activity, Telephone Number and User Call Detail. Follow the steps below to generate a report:
 

1. Log in to BT Cloud Work Mobile App

2. Tap the User-added image button on the upper left corner of your screen

3. Tap Admin Tools > Analytics

4. To select which report you wish to project, tap the hamburger icon

5. Tap the Stage settings to configure the following:

• Language
• Time Format
Time Zone
Region Format
Brand
Report Type


6. Tap Inject once done. 

NOTE: You can also set the Date using the calendar icon. 

Issue
Question
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Steps To Reproduce
Affected Environment
Cause
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TitleAccess Reports on the BT Cloud Work Mobile App
URL Name8669
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