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Access Reports on the BT Cloud Work Mobile App

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Reports are graphical representations of your BT Cloud Work account's call activities that can be generated by account administrators. These Reports can be generated as a Summary, Queue Activity, User Activity, Telephone Number and User Call Detail. Follow the steps below to generate a report:
 

1. Log in to BT Cloud Work Mobile App

2. Tap the User-added image button on the upper left corner of your screen

3. Tap Admin Tools > Analytics

4. To select which report you wish to project, tap the hamburger icon

5. Tap the Stage settings to configure the following:

• Language
• Time Format
Time Zone
Region Format
Brand
Report Type


6. Tap Inject once done. 

NOTE: You can also set the Date using the calendar icon. 

Issue
Question
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Steps To Reproduce
Affected Environment
Cause
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TitleAccess Reports on the BT Cloud Work Mobile App
URL Name8669
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