BT Cloud Phone


Remove a Shared Lines Group in the BT Cloud Work Portal

Printable View
« Go Back

Article

 
Details

Account Administrators can remove a Shared lines group. When disabled, a Shared line group will not be able to make and receive calls, access their account online, or use mobile applications.


1. Log in to your BT Cloud Work Portal.

2. On the Admin portal, navigate to Phone System > Groups > Shared lines tab.

Shared lines group

3. Click Disable opposite to the group to be deleted.

4. A confirmation pop-up appears to confirm that you will be disabling the Shared lines group. Click Disable.

Disable Shared line popup

5. Click Delete.

6. Contact BT Cloud Phone Support at 0800 389 0598. Click OK to close the popup.

Alert - OK
 

See Also

Issue
Question
Symptom
Steps To Reproduce
Affected Environment
Cause
Resolution
Status
TitleRemove a Shared Lines Group in the BT Cloud Work Portal
URL NameRemove-Shared-Lines-Group-BT-Cloud-Phone-Portal
Was this information helpful?
Yes
No
Somewhat

Tell us why and what can we do to improve this information