BT Cloud Phone


Set Up BT Cloud Phone Audio While Connecting for Users

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SummaryThis article provides instructions on how Administrators can set up the audio while connecting feature on the BT Cloud Phone Portal.
Details

1. Log in to your BT Cloud Phone Portal. See Logging in - Using Email or Phone Number for more information.

2. Go to Admin portal > Users > Users List > Users with extensions.

3. Click the User.

4. Click Screening, greeting & hold music.

5. Below Audio while connecting, select Enable, then click Edit.

6. Click the Set audio drop-down list.

7. Select Ring tonesMusic, or Custom. If you selected Ring tones, go to Step 10.

8. If you selected Music, click the drop-down list, then select your preferred music.

9. If you selected Custom, click Browse then upload the audio file.

• File size should be limited to 20 MB
• Format should be WAVE or MP3
• Compression Formats: CCITT u-Law (G711a), 8kHz, 8 bit, mono, or PCM, 8kHz, 16 bit, mono
• You can play and listen to uploaded audio

10. Click Done.

11. Click Save.
 

See Also

BT Cloud Phone Screening, Greeting & Hold Music Overview

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TitleSet Up BT Cloud Phone Audio While Connecting for Users
URL NameSet-Up-BT-Cloud-Phone-Audio-While-Connecting-Users
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