BT Cloud Phone


Set Up BT Cloud Phone Audio While Connecting for Users

« Go Back

Article

 
Details

1. Log in to your BT Cloud Phone Portal. See Logging in - Using Email or Phone Number for more information.

2. Go to Admin portal > Users > Users List > Users with extensions.

3. Click the User.

4. Click Screening, greeting & hold music.

5. Below Audio while connecting, select Enable, then click Edit.

6. Click the Set audio drop-down list.

7. Select Ring tonesMusic, or Custom. If you selected Ring tones, go to Step 10.

8. If you selected Music, click the drop-down list, then select your preferred music.

9. If you selected Custom, click Browse then upload the audio file.

• File size should be limited to 20 MB
• Format should be WAVE or MP3
• Compression Formats: CCITT u-Law (G711a), 8kHz, 8 bit, mono, or PCM, 8kHz, 16 bit, mono
• You can play and listen to uploaded audio

10. Click Done.

11. Click Save.
 

See Also

BT Cloud Phone Screening, Greeting & Hold Music Overview

Issue
Question
Symptom
Steps To Reproduce
Affected Environment
Cause
Resolution
Status
TitleSet Up BT Cloud Phone Audio While Connecting for Users
URL NameSet-Up-BT-Cloud-Phone-Audio-While-Connecting-Users
Was this information helpful?
Yes
No
Somewhat

Tell us why and what can we do to improve this information