BT Cloud Phone


Set Up BT Cloud Phone Audio While Connecting on Your Extension

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Details

1. Log in to your BT Cloud Phone Portal.  If you are logged in using an Admin account, navigate to Admin portal > My extension. See Logging in - Using Email or Phone Number for more information.

2. Go to Settings > Screening, greeting, & hold music > User hours tab.

3. Below Audio while connecting, select Enable, then click Edit.

4. Click the Set audio drop-down list.

5. Select Ring tonesMusic, or Custom. If you selected Ring tones, go to Step 8.

6. If you selected Music, click the drop-down list, then select your preferred music.

7. If you selected Custom, click Browse then upload the audio file.

• File size should be limited to 20 MB
• Format should be WAVE or MP3
• Compression Formats: CCITT u-Law (G711a), 8kHz, 8 bit, mono, or PCM, 8kHz, 16 bit, mono
• You can play and listen to uploaded audio

8. Click Done.

9. Click Save.
 

See Also

BT Cloud Phone Screening, Greeting & Hold Music Overview

Issue
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TitleSet Up BT Cloud Phone Audio While Connecting on Your Extension
URL NameSet-Up-BT-Cloud-Phone-Audio-While-Connecting-on-Your-Extension
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