BT Cloud Work Call Monitoring Overview
This article provides steps on how to configure the BT Cloud Work Call Monitoring feature.
BT Cloud Work Licence Overview
What is a BT Cloud Work licence?
This article provides information on how to park calls or retrieve parked calls without the Call Park softkey.
Changing the Notification Settings of a BT Cloud Work User
This article provides information on how to change the notification settings of the BT Cloud Work users.
Configure Call Queue Call Handling Rules | BT Cloud Phone
This article provides instructions on how to configure the Call Queue call handling rules.