This article provides steps on how to configure the BT Cloud Work Call Monitoring feature.
This article provides information on how to park calls or retrieve parked calls without the Call Park softkey.
This article provides information on how to change the notification settings of the BT Cloud Phone users.
This article provides instructions on how to configure the Call Queue call handling rules.
This article provides instructions on how Administrators can customise a User's Call handling & forwarding settings for Business hours.