Calling Features
BT Cloud Work Call Monitoring Overview
This article provides steps on how to configure the BT Cloud Work Call Monitoring feature.
Date Updated:30/04/2022
BT Cloud Work Licence Overview
What is a BT Cloud Work licence?
Date Updated:28/03/2022
This article provides information on how to park calls or retrieve parked calls without the Call Park softkey.
Date Updated:09/03/2022
Changing the Notification Settings of a BT Cloud Work User
This article provides information on how to change the notification settings of the BT Cloud Work users.
Date Updated:23/04/2020
Configure Call Queue Call Handling Rules | BT Cloud Phone
This article provides instructions on how to configure the Call Queue call handling rules.
Date Updated:28/03/2022
