Configuring Call Flip Settings | BT Cloud Work
This article provides instructions on how admins and users can configure the Call Flip settings on the BT Cloud Work online account.
Configuring Custom Answering Rules for your Company Number | BT Cloud Work
This article provides instructions for administrators on how to set up custom answering rules for the company auto-receptionist.
Configuring your Incoming Call Information Settings | BT Cloud Work
This article guides admins and users in configuring a user's Incoming Call Information in the BT Cloud Work online account.
Desktop app - Active Call Controls | BT Cloud Work
What are Active Call controls? What call controls can I use while I am on an active call using my BT Cloud Work Desktop App?
Enable or Disable Automatic Call Recording | BT Cloud Work
This article provides instructions on how Administrators can enable or disable the Automatic Call Recording feature in the BT Cloud Work portal.