BT Cloud Phone


Calling Features

Customise a BT Cloud Phone User's Call Handling & Forwarding for Business Hours

This article provides instructions on how Administrators can customise a User's Call handling & forwarding settings for Business hours.
Date Updated:27/04/2020

Desktop app - Active Call Controls | BT Cloud Phone

What are Active Call controls? What call controls can I use while I am on an active call using my BT Cloud Phone Desktop App?
Date Updated:21/06/2019

Enable or Disable Automatic Call Recording | BT Cloud Phone

This article provides instructions on how to enable or disable the Automatic Call Recording feature.
Date Updated:17/04/2020

How can Administrators Add Forwarding Numbers on the BT Cloud Phone

This article contains information on how can Administrators add forwarding numbers to Admin extensions and for a User on the BT Cloud Phone portal.
Date Updated:17/04/2020

How to Configure the Call Flip Settings on the BT Cloud Work Portal

This article describes the Call Flip feature and how to configure it on the BT Cloud Work Portal, desktop app, and mobile app.
Date Updated:31/07/2020