This article provides instructions on how Administrators can customise a User's Call handling & forwarding settings for Business hours.
What are Active Call controls? What call controls can I use while I am on an active call using my BT Cloud Phone Desktop App?
This article provides instructions on how to enable or disable the Automatic Call Recording feature.
This article contains information on how can Administrators add forwarding numbers to Admin extensions and for a User on the BT Cloud Phone portal.
This article describes the Call Flip feature and how to configure it on the BT Cloud Work Portal, desktop app, and mobile app.