Configuring Call Flip Settings | BT Cloud Work

This article provides instructions on how admins and users can configure the Call Flip settings on the BT Cloud Work online account.
Date Updated:14/03/2022

Configuring your Incoming Call Information Settings | BT Cloud Work

How to manage your phone settings in the BT Cloud Work app for desktop, web and mobile, as well as in the BT Cloud Work Portal.
Date Updated:06/12/2024

Creating a Custom Rule for Company Number | BT Cloud Work

This article provides instructions for administrators on how to set up custom answering rules for the company auto-receptionist.
Date Updated:02/02/2022

Desktop app - Active Call Controls | BT Cloud Work

What are Active Call controls? What call controls can I use while I am on an active call using my BT Cloud Work Desktop App?
Date Updated:09/03/2022

Enable or Disable Automatic Call Recording | BT Cloud Work

This article provides instructions on how Administrators can enable or disable the Automatic Call Recording feature in the BT Cloud Work portal.
Date Updated:09/03/2022