BT Cloud Phone


Calling Features

Desktop app - Active Call Controls | BT Cloud Phone

What are Active Call controls? What call controls can I use while I am on an active call using my BT Cloud Phone Desktop App?
Date Updated:21/06/2019

Enable or Disable Automatic Call Recording | BT Cloud Phone

This article provides instructions on how to enable or disable the Automatic Call Recording feature.
Date Updated:17/04/2020

How can Administrators Add Forwarding Numbers on the BT Cloud Phone

This article contains information on how can Administrators add forwarding numbers to Admin extensions and for a User on the BT Cloud Phone portal.
Date Updated:17/04/2020

How to Add a User on the BT Cloud Phone

This article contains information on how can Account Administrators add Users into the BT Cloud phone portal.
Date Updated:17/04/2020

How to Edit User's Outgoing Caller ID Settings on the BT Cloud Phone

This article contains information on how to configure the extension's Outgoing Caller ID settings.
Date Updated:21/04/2020