Calling Features
Record On-Demand Calls in BT Cloud Work
This article provides instructions on how you can record on-demand call recordings on your desk phone, desktop app, and mobile app.
Date Updated:10/03/2022
Set Up a Shared Lines Group in the BT Cloud Work Portal
This article provides instructions on how Administrators can create a Shared lines group in the BT Cloud Work portal.
Date Updated:27/06/2024
Set up Intercom on the User's BT Cloud Phone
This article provides instructions on how to set up the Intercom feature on the User's BT Cloud Phone portal.
Date Updated:14/03/2022
Set Up Park locations on the BT Cloud Work
This article contains information on how to set up Park Locations on the BT Cloud Work Portal.
Date Updated:19/05/2022
Set up your BT Cloud Phone Dial-by-Name Directory
This article provides instructions on how to set up the BT Cloud Phone Dial-by-Name Directory.
Date Updated:23/03/2022