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Add or Delete Contacts on BT Cloud Work Mobile App

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How to Add or Delete Contacts


Add Contacts
Delete Contacts

 

Add Contacts


• Adding Company contacts  

Although the BT Cloud Work Mobile App allows you to view your Company Contacts, you are unable to add new users or Company Contacts. A new contact is added when a new User has been added by the account's administrator.

 

• Adding Personal contacts   

The BT Cloud Work Mobile App uses your device's phone book. When you add a Personal Contact through your BT Cloud Work Mobile App, you are adding this contact to your device's native Phone Book app. This is because your device's contacts are automatically synced with your BT Cloud Work Mobile App. When you add a new contact using your device's native phonebook, this contact will also appear in your BT Cloud Work Mobile App. 

Check Adding a Personal Contact using the BT Cloud Work Mobile App for further directions.

 
 

Delete Contacts


• Deleting Company Contacts

Deleting Company Contacts cannot be done on your BT Cloud Work Mobile App. A Company Contact is removed when that User is deleted from the account by an administrator. Check Deleting a user on your BT Cloud Work account to find out how an account administrator can delete a User on the BT Cloud Phone portal.

 

• Deleting Personal Contacts

You can delete a Personal contact from your BT Cloud Work Mobile App. Click the name of your device below to learn more how you can perform this task on your mobile phone.

Android device
iOS device


 

Using an Android device

1. Go to Contacts > Personal tab. 
2. Tap the name of the Personal Contact that you wish to delete.
3. Tap the Edit icon (Pen) on the upper right.
4. Tap the Trash Bin icon on the upper right. 
5. Tap Delete Contact on the window that will appear. 


Using an iOS device

1. Tap All Contacts, then tap Personal Contacts.
2. Tap the name of the Contact that needs to be deleted.
3. Scroll down then tap Delete Contact.

Issue
Question
Symptom
Steps To Reproduce
Affected Environment
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TitleAdd or Delete Contacts on BT Cloud Work Mobile App
URL Name12583
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